Stuck?
Email a human.
It's just Aaron on the other end. Usually replies within a day.
- Email support@scrollbuddy.app with what happened and which iPhone you're using.
- Screenshots help. A lot.
- If apps opened or shut when they shouldn't have, tap Copy diagnostics in the gear and paste it into the email. Your own words are taken out.
Common questions
Why are my apps shut when I wake up?
The day starts blocked. The apps you picked shut at midnight, and finishing a task is what opens them.
How do passes and minutes work?
Each task you finish adds minutes to your wallet. When you want your apps, you say what it is for and choose how long, from 2 to 30 minutes. When the time is up, they shut again.
Why do my apps stay shut?
Apps open only when you spend minutes from your wallet, and minutes come from finished tasks. If they stay shut after a spend, open ScrollBuddy once so it can check, then write to us with Copy diagnostics if it still happens.
What does the Screen Time permission do?
It is how ScrollBuddy shuts apps, and it never shows us which apps you use. If you turned it off, nothing can shut. Turn it back on in Settings, under Screen Time, then open ScrollBuddy.
What is the bell?
A daily reminder you set in the gear. At your hour it brings the recap of your day and asks for the next tasks. It needs notifications on in Settings.
Is the first day free?
Your first full day is free. After that it is £4.99 a month, £29.99 a year, or £49.99 once. If you don't choose a plan, ScrollBuddy lets go of your apps.
How do I restore a purchase?
Open the gear and tap Restore purchases, or tap Restore on the plans screen. Use the same Apple account you bought with.
How do I write to Aaron?
In the app, open the gear and tap Tell Aaron what's wrong. Leave an email address if you want a reply, or email support@scrollbuddy.app.
Is my data private?
Your tasks and answers stay on your phone. See the privacy page for everything that leaves it.
Still stuck? support@scrollbuddy.app. We don't use bots for this.